Terms and Conditions,
Refund Policy and Privacy Policy

This combined document governs your use of halepule.com and the services offered by Hale Pule Ayurveda and Yoga PTE. LTD., a Singapore-registered school for Ayurveda and Yoga available worldwide.

   

1. Terms of Use

By using halepule.com or purchasing any products or services through the Website, you agree to the following:

Information Use

  • All information on this Website is informational only and not medical advice

  • You agree not to use the content for diagnosing or treating health conditions. 

Content and Rights

  • You may view and download content for personal use with permission. 

  • You may not copy, reproduce, distribute, modify, sell, or exploit any content without written permission from the managing director of Hale Pule Ayurveda and Yoga PTE. LTD. 

Account Conduct

  • You agree to provide true, accurate, and updated information. 

  • You are responsible for activity under your account credentials. 

Website Conduct

  • You agree to use the Website for lawful, respectful, and appropriate purposes. 

Subscriptions & Payment Plans

  • Subscriptions renew automatically; you agree to all recurring charges.

  • Payment plans require full repayment even if you do not complete the program or training.

  • All payment plans are non-transferable and non-refundable.

   

2. Terms & Conditions of Purchase

Purchases

  • When you buy a consultation, class, program or training, or other service you enter a legally binding agreement.

Access

  • Program and training access begins after payment and account creation.

  • You agree to manage your membership responsibly.

Changes

  • We may update prices, payment terms, and service offerings at any time.

   

3. Refund Policy

Hale Pule offers high-quality services, and refunds are handled as follows:

Digital Programs & Trainings

  • All are non-refundable and non-transferable, except:

    • Agni Therapy and Yoga of Eating have a 7-day money-back guarantee, less fee if consultation has occurred. Refunds must be requested in writing within 7 days of purchase

Consultations and Mentorship

  • Consultations and Mentorship are non-refundable and non-transferrable.

In-Person Workshops & Trainings

  • Payments for in-person events are non-refundable unless the event is cancelled by Hale Pule. 

Payment Plans

  • Payment plans are financial commitments and must be fulfilled entirely as agreed upon at sign-up. 

  • Payment plans are non-cancelable and non-refundable.

  

4. Privacy Policy

We respect your privacy and handle your personal information carefully. This applies only to data collected through halepule.com.

Information We Collect

We may collect: 

  • Name, email, location

  • Order information

  • Wellness questionnaire data for consultations

How We Use Your Information

Your information may be used for:

  • Personalizing your experience

  • Improving the Website

  • Fulfilling orders and providing services

  • Sending updates and newsletters, to which you can unsubscribe

Data Security

  • We use Secure Socket Layer (SSL) encryption for sensitive data.

  • Credit card information is not stored on our servers.

Data Sharing

  • We do not sell your personal information

  • Trusted third parties (e.g., payment processors) may have access under confidentiality terms.

Analytics

  • We use tools such as Google Analytics to improve the Website.

Data Retention

  • Personal data is stored for up to seven years before secure destruction. 

    

5. Disclaimer & Limitation of Liability

  • Content on Hale Pule is provided “as-is” without warranties. 

  • We are not responsible for damages, losses, or outcomes from using our programs or Website. 

  • Hale Pule does not provide medical or professional advice. 

 

6. Governing Law & Jurisdiction

All Terms, Policies, and services are governed by the laws of Singapore. You agree to submit to the courts of Singapore for any disputes.

   

7. Changes to This Policy

We may update these combined Terms and Privacy Policies at any time. Changes take effect when posted on the Website.

   

8. Contact Information

If you have questions about these Terms, Policies, or your personal information, please contact:

Hale Pule Ayurveda and Yoga PTE. LTD.
Email: info@halepule.com | jp@halepule.com 

 

Effective Date: March 1, 2026